Terms of Use

Welcome to the ghipchex website (the "Site"). By accessing or using the Site and our services, you agree to be bound by these Terms of Use (the "Terms"). If you do not agree to these Terms, please refrain from using the Site.

1. Eligibility and Acceptable Use

You must be at least 18 years old or have legal capacity in your jurisdiction to enter into these Terms. You agree not to use the Site for any unlawful or prohibited purpose, including transmitting harmful code, violating intellectual property rights, or engaging in conduct that disrupts our operations or harms other users.

2. Professional Services

ghipchex provides bespoke web development, design, and related digital services for small businesses in the United Kingdom. Detailed scope, deliverables, timelines, and pricing for client projects are set out in individual proposals or statements of work (collectively, "Project Agreements"). Each Project Agreement forms part of these Terms.

3. Project Onboarding and Collaboration

You agree to provide accurate information, timely feedback, and access to relevant systems or content required for us to deliver the services. Delay in providing guidance or approvals may extend the agreed timeline and can trigger additional fees if the project scope materially changes.

4. Fees, Invoicing, and Payment

All fees are stated in GBP unless otherwise specified. We typically require a deposit prior to commencing work, with subsequent invoices tied to milestone approvals or monthly progress. Payment is due within 14 days of the invoice date unless the Project Agreement states otherwise. Late payments may incur interest at 4% per annum above the Bank of England base rate.

5. Intellectual Property

Unless agreed in writing, we retain ownership of all pre-existing intellectual property, frameworks, and reusable components. Upon receipt of full payment, we grant you a perpetual, non-exclusive licence to use the deliverables for your internal business purposes. You warrant that all content you provide (including logos, copy, and imagery) is owned by you or that you have permission to use it, and you indemnify us against third-party claims arising from the content you supply.

6. Third-Party Services and Integrations

Projects may rely on third-party platforms or tools (for example, hosting providers, analytics services, or payment gateways). We are not responsible for changes made by third parties or for any outages, data loss, or security incidents attributable to those services. Your use of third-party services is subject to their own terms and policies.

7. Warranties and Support

We warrant that services will be delivered with reasonable skill and care consistent with industry standards. Unless explicitly covered in a Project Agreement, post-launch support, maintenance, or feature enhancements are billed separately. We do not warrant that the Site or deliverables will be error-free or immune to cyber threats.

8. Limitation of Liability

To the fullest extent permitted by law, ghipchex is not liable for any indirect, incidental, consequential, or punitive damages, including loss of profit, revenue, goodwill, or data. Our aggregate liability under these Terms or any Project Agreement shall not exceed the total fees paid by you to us in the twelve (12) months preceding the event giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless ghipchex, our directors, employees, and contractors from any claims, damages, liabilities, and expenses (including legal fees) arising from your misuse of the Site, breach of these Terms, or infringement of third-party rights.

10. Termination and Suspension

We may suspend or terminate your access to the Site or services if you breach these Terms, fail to pay invoices, or engage in conduct that risks our reputation or infringes the rights of others. Either party may terminate a Project Agreement for material breach, subject to any notice requirements specified in that agreement. Fees for work completed up to termination remain payable.

11. Site Content and Accuracy

The content on the Site is provided for general information only and does not constitute professional advice. While we strive to keep information current, we do not guarantee that the material is complete, accurate, or up to date. You are responsible for verifying any information before relying on it.

12. Data Protection and Privacy

Our collection and use of personal data are governed by our Privacy Policy and Cookies Policy. By using the Site, you consent to the processing of your personal data as described in those documents.

13. Changes to the Terms

We may update these Terms at any time. Changes take effect upon publishing the revised version on this page. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

14. Governing Law and Jurisdiction

These Terms and any disputes arising from them are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to resolve any disputes, except that we may seek injunctive relief in any jurisdiction to protect our intellectual property rights.